Kothes' translation services are certified to ISO 17100:2016.
ISO 17100:2016 is an internationally-recognised standard that defines the processes and rules for high-quality translations. Translation service providers can be certified in accordance with this standard.
This standard focuses on:
Competences of the Resources Used
Method of Quality Assurance
Suitability of the Management System
Professionalism of the Services
The requirements set by this standard apply to internal business processes and to the qualification of Translators and Proofreaders. An important focus of ISO is to meet the normative requirements in accordance with customer requirements. The aim is therefore to work in a standardised manner and still be able to offer flexible solutions for customers.
The certification agency docConsult Zertifizierung UG, based in Bonn, confirms that kothes meets and in some cases even exceeds these requirements. This is regularly checked within the framework of annual monitoring audits.