Quality assurance plus – the editorial review of your information products - Editorial examination - Quality - Quality - Overview - Performance specification - Overview

Our services - What we can do for you

Our documentation check checks information products that have already been completed and thus forms the basis for the systematic optimisation of content. But what if you are faced with concrete questions and problems while you are creating your document? Would it not be useful if you could access the knowledge and experience of well-versed experts directly and immediately include it in your project?

Fig. 20: Quality assurance plus

Our quality assurance plus offers you exactly this "good wire" to the experts – namely to our internal team of experts, which exclusively takes care of the permanent assurance and continuous improvement of the clarity, user-friendliness and completeness of texts.

Regardless of whether you have questions about the content, structure, structure or layout of your information products, formulations, instructions for action or safety instructions – our quality management offers you prompt and concrete assistance with all your current projects. A strong plus for your processes, because:

  • You can take best practice and current standards into account at an early stage in your project.

  • Time-consuming corrections are no longer necessary, making your work more professional and efficient.

  • Our flexible, case-specific assistance is tailored to your needs and concrete issues.

  • The direct, uncomplicated exchange with an external colleague helps you to improve the quality of your work.

  • You will continue your training during and at your actual work and increase your own competence throughout the entire information lifecycle.

Our assistance is always very concrete and can be implemented immediately, because our experts know the most frequently asked questions of the Technical Editors very well: What are the requirements for my operating manual? How do I know that the contents are complete? How can I structure and write for a specific target audience, intelligibly and for the benefit of the reader?

This service is provided as part of a service agreement. You purchase one or more support days from us, depending on your requirements, and can then use those support days whenever you require assistance. You can even use them on an hourly basis.