User satisfaction - Feedback - Overview - Overview

Our services - What we can do for you

CONSULT.
Processes
Controlling
Controlling and Key Figures in the Smart Information Life Cycle
Seminar "Controlling and Key Figures in the Information Lifecycle"
More information about Controlling
Innovation
Steering ideas in the right direction
Concepts
Practice-oriented concepts
Seminar "Information 4.0 -– what is it and how does it work?"
More information about conception
Project management
Smooth processes through professional project management
Process optimisation
Process optimisation in the Information Cycle
More information about process optimisation
IT service
Development
Your information in perfect style
Interfaces increase efficiency in the information process
Tailor-Made IT Solutions for your Project
Hosting and Support
The all-round carefree package for your IT
Valuable help for your users
kothes Tools
kothes Transfer COSIMA go! >Fluid Topics
kothes Transfer COSIMA go! >i-views Content
kothes Connect DeepL
kothes Document Navigator
kothes Connection Framework
smarty-based showcases and mockups
Metadata
Good metadata is the key
System Selection and Introduction
Supplier-neutral consulting from selection to introduction
More information about System Implementation
CREATE.
Quality Assurance
Documentation check
Put your instructions to the test: with the Documentation Check
Editorial check
Quality assurance plus – the editorial review of your information products
The quality assurance processes at kothes
More information about Editorial Review
Proofreading in the source language
Source language proofreading – a must for every Technical Editorial department
More information about Source Language Editing
Proofreading in a foreign language
Foreign language proofreading – competence through native speakers
Editorial guide
Editorial Guides – Process Security in the Information Lifecycle
Seminar "Creating and introducing an editorial guide"
Product Safety
Risk Assessment
The risk assessment is carried out by the kothes CE experts
We check your Risk Assessment
"Risk Assessment in accordance with Machinery Directive 2006/42/EC" Seminar (in German)
More information about Risk Assessment
Performance level
Functional safety and performance level
More information about Performance Levels
Ignition hazard assessment
Safety in explosion protection through ignition hazard assessment in accordance with ATEX
CE conformity
CE conformity for your products – Safety advice during design and development
Seminar "Machinery Directive 2006/42/EC"
More information about CE Conformity
Operator responsibilities
CE services for operators
More information on operator obligations
Technical Editorial work
Documentation coaching
Fitness training for your technical editorial staff: Documentation coaching
More information about Documentation Coaching
Information for users
Operating Instructions, etc. - Your users are well-informed
Workshop "Creating Instructions – Part 1: Structure and Content"
Workshop "Preparing Operating Manuals – Part 2: Safety Instructions and Functional Preparation”
Seminar "Plant Documentation"
More information about information for users
Information for the Service department
Business Factor Service Information
More information about information for the service
Market-specific information
We strike the right note – worldwide
More information on market-specific information
Information with minimal text
Information compressed to the maximum: Text-poor instructions
Automated creation
Automated Creation – the Turbo Boost for the Technical Editorial Staff
More information about Automated Creation
UX-Writing
Consistent UX Writing makes your product quickly understandable and appealing
Visualisation
Photography
Digital photos at a professional standard
Graphic
Illustrations for optimal comprehensibility
Workshop "Value Added Visualisation Concepts"
3D rendering
Make it real: 3D rendering
Animation
Animations bring life to information
More information about Animation
TRANSLATE.
Terminology
Term extraction
Term Extraction – First Aid for your Terminology
Construction and maintenance
Establishing and maintaining terminology
Terminology process in technical editorial projects
Workshop "memoQ for Translators"
More information about Construction and Maintenance
Application/Testing
Using and checking terminology in practice
Workshop "memoQ for Project Managers"
Seminar "Terminology: Fundamentals and Application"
Translation
Specialist translation
Technical translations that make you look good internationally
More information on Technical Translation
Translation Technology
Efficiency in translation through skilful use of technology
Language-specific media
Mastering language-dependent media safely
Desktop Publishing
Our layout expertise for your languages
PROVIDE.
Publication
Print
Flexible Print Production of Information Products
Digital formats
Online-Help, etc.: Digital information media
More information about Digital Formats
Connected Information
Connected information for maximum user benefit
More information about Connected Information
Content delivery
The Future of User Information with Content Delivery
Seminar "Content Delivery: Theory and Practice"
Mobile documentation
We make your content mobile
“Technical Documentation on iPads” Workshop
More information about Mobile Documentation
Information push
Proactive User Information with Information Push
More information about Information Push
Augmented reality
Augmented Reality brings the information directly to the product
More information about Augmented Reality
Spare parts catalogues
Electronic spare parts catalogues push the service business
Voice Assistant
Voice assistants answer users' questions directly
More information about voice assistants
Feedback
Usage statistics
Get to know your users
User satisfaction
We make your users' voices heard
More information about User Satisfaction
Reporting
Active Reporting: So you know what's going on
Usability
Usability Test

We make your users' voices heard
More information about User Satisfaction

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