After logging in you have access to the following information:
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Success Story Dirt Devil: "High quality at high speed"
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Success Story M+ W: "Professional support enables quality guidance."
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tekom Documentation Award 2016
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tekom Documentation Award 2015
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tekom Documentation Award 2014
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tekom Documentation Award 2013
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tekom Documentation Award 2010
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tekom Documentation Award 2009
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tekom Documentation Award 2006
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Sample operating instructions for smarty KS5000
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Operating manuals for machines
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Technical documentation for Plant Engineering
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Operating instructions for consumer products
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Software documentation
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Instructions for use for medical products
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Technical documentation from the entrepreneur's perspective
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tekom Lecture 2016-10: "Technical documentation as a marketing tool."
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Technical book "Grundlagen der Technischen Dokumentation" (Fundamentals of Technical Documentation)
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Case: "Documentation deficiencies are one of the causes of serious landing disruption: Airbus."
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Case: “The duty to warn also exists for allegedly eliminated problems: airbags"
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Case: "Poor quality of instruction manuals: mixing drum"
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Case: “Missing warnings: paper shredder."
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Case: "Missing information can lead to liability: car tow bar."
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Case "Manufacturer has to take back product because of bad instructions: Whirlpool"
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Workshop "Creating Instructions - Part I"
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Workshop "Creating Instructions - Part II"
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